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3 Things Your Marketing Plan Could be Missing if it's Not Delivering Well Quaified Leads
Fire isn’t a “thing” it’s a happening, if you provide the right conditions, things will burn! Think about it, fire just happens! It’s a che...
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Fire isn’t a “thing” it’s a happening, if you
provide the right conditions, things will burn!
Think about it, fire just happens!
It’s a chemical reaction that happens when heat, fuel, and
oxygen are combined in the right proportions.
Your marketing should be like that. If you’ve truly found a burning desire , filled it with a beautiful solution, and found a way to publicize that message, your marketing will catch fire.
In fact, a wildfire may be the only thing more viral than viral. It spreads quickly, leaves nothing untouched people gather to watch it and talk about it. Think about it, a cow kicks over a lantern in a barn, burns a few houses in Chicago over 140 years ago and people are still talking about it to this day!
I want to tell you about another fire, not so famous, but maybe more impactful because it led to a huge realization that I think could change things. It happened in a dumpster outside an apartment in Tulsa Oklahoma.
The year was 1992
The 5.4 billion of us that existed at that time were just about to wake up to the internet, Whitney Houston was belting out I will Always Love You, Batman Returns was hitting cinemas and somewhere at sea a shipping container carrying 28,000 rubber ducks, was lost in a storm. They’re still washing up on beaches to this day.
But, in Tulsa Oklahoma, there was only one big thing going on that year, James JD Gragg, was inventing the “spinner” hubcap.
That’s this guy, right here.
Doesn't look very "gangsta" does he?
Meanwhile, on the other side of town, in a small apartment complex, Kelly K was about to make a scientific discovery of his own.
As many ten year old boys do, young master Kopp, had an affinity for flame, a passion for the pyre, a craving for the conflagration.....Skip that, little dude was a firebug and he was damn lucky he didn’t get charged with arson.
All I know is what he told me.
Ten year old Kelly’s favorite place to "kick it" was his Mimi’s house. Mimi, as you may have guessed, was Kelly’s grandmother. Mimi was like the cool grandma from the 80's movie.
You know, the one that chain smoked, cussed a little and let ten year old boys pick out rental videos like Rambo First Blood down to the Blockbuster.
Well, to be honest, she wasn’t just “like” that grandma, those things actually happened. Or so Kelly tells me.
So, following this trip to the block buster, Kelly was in an adventurous mood, and like adventurers down through the ages, he felt compelled to explore and what better place to explore than a large body of water? Mimi’s apartment, fortunately for our hero, was plunked down next to this long muddy puddle that runs through the “best” part of Tulsa Oklahoma called the Arkansas River. And there, lying on the banks in the red Oklahoma mud, he found a little red plastic rectangle that made his little pyro heart burn.
A Cigarette lighter.
As he rolled the magical trinket into his fist and swaggered back toward Mimi’s, Billy Joel’s “We Didn’t Start the Fire” playing in his head, he thought, “Oh yes we did.”
Now, ten year old boys aren’t known for their amazing foresight. I know, I’ve been one, have three younger brothers, and I’ve raised four of them. A few steps short of Mimi’s door, Kelly came to a realization.
“Mimi’s cool, but she might not be ‘ten year old boy finds a lighter down by the river and let’s him keep it to burn things with, cool’ I better hide this”
With that thought in mind, he slipped the small plastic gadget into his jeans pocket, adjusted his swagger and turned Mr. Joel down a notch in his head, just to avoid suspicion.
“Hi Mimi, watcha doin?”
Let me stop for just a minute and address the grownups in the room.
Listen, if a ten year old boy suddenly becomes interested in what you’re doing and you’re not currently doing something amazingly interesting, like, I don’t know, gutting a fish, you should be suspicious. In nearly every case, they are up to, or contemplating being up to something they shouldn’t be.
Now, It’s at this point that Kelly’s story takes an unbelievably convenient turn, as if the heavens have opened and an angel has delivered the answer to his unspoken little pyromaniac prayers.
As it turns out, Mimi had been just about to ask Kelly to deliver a stack of drycleaner’s hangers to the nearest dumpster. In case you don’t get that, I’ve got one here for demonstration.Unlike a regular wire hanger, a dry cleaner’s hanger is perfect for Kelly’s purposes, due to this triangle of paper advertising in the center, and Mimi has an armload of them.
When he told me this story, I could almost hear the gears turning back through time inside his little skull. The ten year old boy in me, goes “Yeah!” and the dad in me screams “Noooooooooooooooo…..” in slow motion, simultaneously. Then they both become aware of each other in my head, and it gets weirdly, awkwardly quiet.
Anyway,
Kelly, of course sees an opportunity, so he takes the hangers and heads off to the nearest dumpster, of which, if you’ve ever been to Tulsa Oklahoma, the apartment complexes have plenty.
It’s where new tenants get their furniture. It’s included in the $99 move in special, “All the dumpster furnishings you can carry”
Now, Kelly was no stranger to fire. He’d been experimenting in small ways for a while, but nothing on this scale,and nothing quite so public. So, in his mind, here’s how this was going to go down. He would light the paper on fire, watch it burn for a few seconds, then toss it, harmlessly, into the dumpster, where the tiny flames would dance merrily inside the big, giant, thick, safe, metal box, and then he’d run. Right?
He approaches the dumpster and selects a hanger, flips the Bic, as only one whos’ been sneaking his grandmother’s lighters and cigarettes for a while can, and watches the flame darkening the paper until it catches. Paper hangers burn pretty fast, so it didn’t take long to catch the whole bundle and when Kelly tossed them up and over the edge of the big blue metal wall, he expected they’d go out just as quickly. But that’s not exactly what happened.
Although his game seemed harmless, getting caught near a fire he’d just set didn’t seem too smart, so Kelly turned back toward Mimi’s a warm smile on his face and his swagger back in full effect. About three struts later, Kelly was stopped cold by an ominous whoosh from the dumpster behind him...
He turned, and froze. The tiny flames had somehow grown, and now the entire dumpster was filled with an angry glow and flames were beginning to lick around the top of the dumpster. As he watched, the inferno grew to swallow the dumpster and everything in it, then slowly started climbing up one side, licking greedily at the wall of the nearby apartment.
Frozen in his spot, Kelly screamed silently inside as the wooden siden began to blister and peel, and finally lit, the flames crawling steadily up the side of the building.
By this time, others had noticed and started to gather. Kelly was unsure what to do, he couldn’t run, he knew that, but nonchalantly walking away from a literal dumpster fire seemed suspicious too, right? So, he stayed glued to his spot as more spectators joined the growing crowd and sirens started in the distance.
So, from his front row seat, Kelly watched in terror as the firemen jumped out, boots crunching, hoses hissing, lights flashing as they worked quickly to tame the dragon he had unleashed. Slowly the flames receded until all that was left was a soggy charred spot on the siding and a hissing pile of charred, smoking furniture, dripping with hose water.
Others walked away. Kelly was still unsure when it was safe to leave, and so, he found himself glued to his spot when the firefighters came to the Q&A portion of their presentation.
“Say, kid, you didn’t uh, see anything,did you? Like, maybe, I don’t know, a kid playing with a lighter, or anything?”
“Uh, no, uh officer, I didn’t see anything like that.”
“Huh, what do you think happened?”
“Um, I don’t know. Why are you asking me, do I look like a fire expert, or something? But the sun is kind of bright, so maybe, I don’t know, maybe someone threw away a magnifying glass?”
Kelly has been a dad for a few years, so I asked him.
“You know they knew, right?”
“Oh, no doubt, they definitely did.”
So, we figure, it went something like this,
“Sarge, that kid did it”
“Yeah, so what do you want to do? He burned up a box of dildos, a couch with a covered bridge on it, and a half empty bucket of paint thinner. You know what happens if we arrest him for this?”
So he walked, But he learned more than one valuable lesson that day, and now I’m going to share them with you.
First, he learned if he was going to be a pyro he needed a better escape plan, because, when you light a fire people show up. Seriously, ever see a fire on a TV, in public, and people are standing around watching it, half a world away? Fire draws a crowd.
Second, there are two kinds of people who show up to fires, those who wish they’d started it, and want to watch it all burn (kidding, sort of) and those that come to put it out. In marketing, you have to be aware of the second kind.
Later, Kelly got curious about fire and discovered something called the "Fire Triangle" that explains the chemical reaction that causes things to burn.
So, here’s the formula expressed Heat+Fuel+Oxygen=Fire
In marketing, its: Need+Solution+Publicity = Fire
And yes, I really think it’s that simple*
Here's a few examples!
That’s how I launched Social-ism.biz in 2011 and ramped it up to five figures a month in six months with just one partner.
We saw people struggling with this new thing, social media,
we invested the time to figure out how to help them set up and get involved,
and we offered the service through local networking events. That was it.
It’s how I started my home improvement business in 1995. And turned a profit on my tools and expenses in the first week!
I saw older, well-to-do neighborhoods that could use and afford my help
I put together a list of repairs I knew how to do with my five years carpentry experience
I printed a stack of flyers and left them door to door (there's very few places you can do this anymore without special permits or permission)
These are small examples, but I think sometimes we over-complicate things. If you’re a freelancer, like me, this may be the only business model you even need.
Here’s where I think we miss it sometimes. We want to do something cool. Seriously. We want to invent the new thing. Right? But look around, what’s new? Social media? Please, it’s just an extension of the telephone and the newspaper and the mail system, right? It’s a global watercooler conversation.
Need-people like to communicate and see who’s doing what
+ solution-great instant platform where all of this can happen for free
+means of spreading the message, which also, after early adopters are brought on board, is the same as the solution
= Facebook and Twitter.
Need-people need a way to communicate in a global business economy+solution- resume based profile, messaging and publishing tools+existing online environment to spread the word
= LinkedIn.
Unfortunately, nobody wants to do the "boring" stuff so, we don’t look for friction (heat) in people’s lives. Instead, we start with “I want to live the Instagram model lifestyle" which, by the way, fits this model too.
Need-people are aspirational animals
+people who are willing to give you a filtered version of their lives to aspire to
+a network that becomes self promoting
=fire
Even in the most seemingly self serving industries, like professional sports, Hollywood, Nashville, Politics. There is friction in people’s lives that leads to heat.
They want heros,
they want to escape their lives,
they want to believe that someone in charge has their backs.
When Kelly shared this with me, I immediately saw the potential.
I started applying it to my own situation right away to engineer a solution to my transition back into full time freelance and ghostwriting from fiction. (don’t worry, my fiction is still coming)
How did I do that? Well, in the fire triangle, if you remove one of the sides, the fire ceases to happen. It’s over. So, I started looking at my situation.
Need-People need credentials which can be provided by publishing books, blogs, articles
+Solution-I’ve spent the last ten years learning to write that content, in their voice
+Publicity (still working on this part, but it’s partly you, surprise!)=Fire!
Now that I've discovered my weak point, I'm hammering on it, Gary Vee style, which I should have been doing this whole time, and knew it. Content, content, content. Don't worry, I'll keep entertaining and informing, so you'll welcome me, beg me for more and share me with your friends. (just kidding, or am I?)
So, here’s the entire point of this article and there really is only one. If you are not seeing fire in your business, it’s because one of these three pieces of the fire triangle is either missing or lacking in some way.
You may have looked for friction and found it, but failed to diagnose it correctly,
you may have built an elegant solution, but it’s so elegant your target market can’t afford it,
you may be shouting your head off to spread the word, but your content is selling, not adding value.
Here’s something I promise you, and you can probably ask any coach, mentor, or entrepreneur you know. If you are not achieving your dreams, or seeing significant movement towards them, one or more of these pieces is lacking something.
Need+Solution+Publicity= Burn baby burn, disco Inferno!
If you enjoyed my story, please, leave a like! If you agree, this mindset needs to spread like wildfire, share the article! And I always love a good conversation, so leave lots of comments, I promise I'll respond and return the favor on your content!
A ghostwriter should cost you nothing.
That’s it, that’s all I really want to say, but it requires at least a little explanation, I suppose. Perhaps it’s better put another way.
A ghostwriter should make you money.
That’s right. If I do my job for a client, it should add to their bottom line. Of course, not all of this is within my power. I can create the best content and position it correctly, optimized for traffic and delivering leads and the client may still fail to close the deal.
That could happen.
But more often than not, the failure is on the part of the writer. A few years back there was a mantra of sorts, “Content is King” and although it’s passed out of usage for the most part, it’s no less true. Whatever style it takes, whatever messaging is required to get it shared, content is still ruling the interwebs. Don’t believe me? Look around. Wherever you find yourself online today, it’s a sure bet that a piece of content pulled you there.
Like this article for example.
So, will this article pay off? Will it bring a good Return on Investment? For me, the article itself represents about $150 worth of my time. That’s pretty close to the best hourly rate I earn. I’d be happy working for that. But, can I get that much out of this little piece of writing? It remains to be seen.
What about your content? Is it making your money? Or is it just a huge time suck, spiraling bookable hours down the drain into oblivion? Maybe you’re not a writer. Not all of us are. There are skills I would like to develop, but probably never will. That’s why there’s more than one of us on this rock. If that’s you, a non writer, and your content is costing you (but it’s just time, you say) then why not consider bringing on a partner to help you increase your bottom line and make that content pay you? How does this work? Well, you’ll get out of a ghostwriting relationship what you put into it.
Build a strong foundation
I’m a writer, not a mind reader. I know words and communication. I can craft blog posts in my sleep. I can incorporate your keywords, tie into trending events and ideas, source royalty free images and sharable data, but I can’t read your mind. I don’t know your business. Not like you do. To make a ghostwriting partnership work, or even to build your own effective content, there are some things you need to put in place.
Establish the voice. The tone and feel of your content should match your brand. If you don’t know what that is yet, a good writer can help you establish it.
Introduce your audience. Ghostwriters are flexible artists, it’s what we do. But my best guess as to who your ideal customer is, won’t get the job done. You need to tell me.
Decide on a purpose. Some content is for building community, some is for training, some is for brand recognition. They are all very different.
Set expectations. Whatever type of project you need, there are things like word count, frequency, and deadlines that need to be set in advance.
Most content producers never take these steps. They never decide who they are talking to and why, and it shows. They end up talking to no one and when a piece makes a connection, it’s a mystery as to why. Reaching for a specific audience and having goals as to the outcome is essential to a plan and any plan, even a bad one, is better than no plan at all.
Remember, this is an investment
If you treat your ghostwriter like a ghost, it’s unlikely we’ll make beautiful music together. Even if you’re creating your own content, you’re going to need to trust in the system you establish. As you get better at constructing content that makes sense for your brand, you’ll find yourself spending less time preparing to create and more time executing. The goal should be to trust in that writer to the point that they hit your goals on a consistent basis, leaving you nothing to do but outline new content and respond to audience engagement.
Collaboration is the real power of a ghostwriting partnership. A good writer will help you uncover your brand message and expand on it.
Trust is essential. Whether you’re building your own or paying someone like me, build it, publish it, and adjust based on the results. Don’t micromanage.
Garbage in / garbage out, as the old coders adage goes. If you don’t give your attention to building great content, it’s unlikely to happen.
Over time you should find a rhythm. If it’s not working, don’t give up too soon. A dead blog or social presence takes time to revive.
You get out of any relationship what you put into it. It’s not all up to me. If you leave it up to me, results will be mixed at best. In fact, the biggest problem I’ve had, by far, is being unable to produce content, because clients want to approve what goes up, but don’t want to spend the time to help me understand what that should be.
You need to hire a generalist
One of the biggest mistakes I feel people make when posting listings for writing jobs is being too narrow in their scope. They think they need someone who has ten years of experience in exactly their field. Here’s the problem with that. It’s unlikely that anyone who has served as a writer in your field knows your business as you do. They may talk like it, but you’re going to get a very narrow vein of expertise.
Content needs to be varied and a writer with a wider background will present ideas you haven’t thought of. They will look at your business through fresh eyes.
Most specialist will go with the flow, which in this case means producing “best practice” content. It won’t challenge the reader and it won’t differentiate itself from the crowd.
You can also find yourself in the back seat with an expert writer. Don’t forget, this is your business, your failure or success is riding on this and you need to stay involved.
A generalist will bring varied approaches, and it’s a mistake to assume their knowledge is limited. For example, I’ve produced hundreds of in depth pieces across at least a dozen industries. The time I’ve spent researching them often means I know what the audience wants.
If your content is working, why hire a writer? So, you’re looking for new ideas. You might as well tap into the broadest set of ideas available, right? If you’re in a highly technical field, you can always hire a specialist to do your whitepapers, but much of your client facing content needs to be written in layman’s terms.
You get what you pay for
I know, I started off saying that your writer shouldn’t cost you a dime. And that’s true. But, the idea is that their work pays you back more than you pay them. There is a definite difference between a truly skilled writer with years of experience, and the cheapest college intern you can find, and the results vary accordingly.
Often more expensive writers will save you money because their expertise saves time and effort.
Getting immediate results from well crafted content is the goal here, and one thing is certain, even talented beginners have a big learning curve.
Think of it this way, with a ghostwriter, they’re playing you to your most important audience. How much is it worth to get that right?
In the end, you’ll judge the value of the investment on its return, right? I know I’ve wasted money and time on cheap help and poor tools many times, only to end up spending what I should have to begin with.
While there are definitely some writers who charge through the nose and don’t deliver, in general, a good writer will not be the cheapest. Cheap writers are tempted to cut corners, plagiarize and spend less time and energy on optimization and audience research. I’ve always said this about my own practice, I’m not the best writer in the world, I’m not the fastest and I’m not the cheapest. I write quality content, tailored to your needs, on schedule for a fair price. If my clients didn’t find me a good return on investment, I’d have washed out years ago.
I'm taking on new projects!
Getting accepted at Gotham has lit a fire under me, though and I'm excited to find new clients to work with. If that's you, get in touch. Here are a few things I try to make clear to clients.
- Early is better than later. The sooner you contact a professional the more they can help you explore options and design a book you'll be proud of.
- Don't prejudge your story. Nearly everyone I meet and talk to is more interesting than they believe they are, it's all in how it's presented.
- A well written book shouldn't cost you a dime. Now that I've said that, of course you'll be paying me, but the book will pay you back in sales, contacts, and business.
There are only two choices in life. You can be yourself, or you can be a cheap imitation of someone else. It’s up to you.
Montague: O thou untaught! what manners is in this? To press before thy father to a grave?
So, that’s what I did, and two days later, I had the role.
“Don’t get your audience all fired up”
So, I looked it up.
“Losing My Virginity: How I Survived, Had Fun, and Made a Fortune Doing Business My Way” by Richard Branson
Funny, doesn't sound much like a guy who doesn't get his audience all lathered up, does it?
So, I go down the list at little further, and there I find, Gary Vaynerchuk, a man who seems to be trying to single handedly make the F word okay in polite society.
Here’s his top quote from Goal Coast
PASSION is priceless
Then, as I was editing this article, I also found this, that I thought was even more fitting!
My point is this, do your own thing. You know your business. You understand the passion behind what you do. You know how to tell your story, so do it!
So, what is important? Five things you need to know to make your voice count!
- Writing a headline that makes people pause is the single greatest skill you can learn. Period. Everything that comes after it is secondary to the headline. Why? Because without the headline, no one will ever see it. There are four main things you can do with a headline.
- Make a promise
- State a fact
- Draw a picture
- Ask a question
- Choosing an eye catching image that will draw people in is the next most important thing you can learn.
- Make sure your first image is sized properly so it looks good in your newsfeed.
- Only use images that belong to you, or you have permission to use, Pixabay is a great source Gratisography.com has amazing humorous images.
- Choose pictures that add something to your content. They’re not just decoration.
- Graphs, charts and infographics are great too, if they really do add something.
- Write a brilliant opening paragraph. It’s all that matters in the body of your text. Seriously. Without that, no one reads to the bottom. Ever.
- Know your audience and their pain points, appeal to one or more.
- Hint at what you’re going to share up front if possible.
- Tell a story, hook them in, if they read past the first two or three paragraphs, you’ve got them.
- You might want to post your videos separate from your article content. Among the statistics, this one was useful. Articles with videos get less love.
- Videos are best shared as links from Youtube, instead of the native Linked In format.
- If you follow guys like Gary Vaynerchuk, you know this, but video is a great way to recycle, or upcycle content ideas.
- Repeating the same ideas in multiple medias is only valid if you also duplicate the post into another point of connection with your audience.
- Write, write, write. While the entire rest of the world is shrinking down their thoughts, to the point it feels like we are going back to hieroglyphics, Linked In likes 1900 to 2100 word posts.
These five things, and consistency!
Ordinarily I would tell you flat out, that this content you’re creating needs to go on your own blog. There are some really great reasons for this.
Reasons your blog should be the hub of your content marketing
- Your website is literally the only piece of real estate online you can control. Everywhere else you publish, the rules could be changed tomorrow and the entire distribution matrix could change with them.
- It gives you a central place to share your ideas and drive your traffic.
- You have total control of the design and branding for your website. This is true nowhere else. Sure, you can choose headers and avatars, but beyond that, you’re very limited.
Start on Linked In.
- It has a built in publication matrix
- Your content leads back to your profile, with your resume and hopefully a link to wherever you actually do business online.
- The competition is lower.
- Linked In’s Google and Alexa ratings are perfect. It’s a high authority site, so sharing your content here is better than good for business, it’s great!
Here's the opportunity this represents!
Won’t you just get lost in the shuffle?
First of all, that's what your great headlines and images are for, right?
But, what about my website?
- Start with a single piece of “pillar” or “skyscraper” content. This is a big chunk of information. It can be written, or video, or podcast on your personal website.
- Break that content into smaller, related pieces, shorter videos, a podcast if you start with writing or video, and even quote memes from the content.
- Share these pieces, along with links to your larger content here on Linked, and ultimately, back on your website, wherever you can.
*I shared Vaynerchuk’s slide deck on my profile, you can check it out there, or go here to get more ideas about how to create your own “viral web” effect.